Hi Carolyn, Thank you so much for responding to my email so fast, I really didn't think I'd hear from you for a few days.  That's absolutely marvelous.
I've read everything you sent me and now feel confident to carry on with the exercises.  Thank you so much for your advice and your prompt reply.
Carolyn, one of the reasons I chose your exercise dvd over others was because of the clip I saw of you on that tv show.  It was your manner and the way in which you spoke to the interviewer's and how you were willing to show them some of your exercises when you could have just told them to buy the discs to find out and when Carl (the interviewer) asked you to show him another you were so delighted to do so.  You had such a beautiful nature about you.  I knew straight away then that I wanted to go with you and what you were offering based alone on your well mannered pleasant nature.  I should not have been surprised to see that you had responded immediately to my email.  You seem to take great pride and you obviously care about your customers needs.  So thank you.  Thank you so much for taking the time to give me that information again and for your wonderful advice.  I can't wait to tell my friend your suggestions and I will be highly recommending you to all!
I will let you know in time the progress my friend, my sister and I are making or if I need to ask you anything more.  Once again thank you with all my heart!  Warmest regards, Trish
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